General Hotel Information
Payments conditions
All reservations are to be guaranteed by credit card. This is not for the payement. The payement itself is upon check-in.
If you do not have a credit card, then a deposit is required. The value of the deposit is 30 % of the entire stay with a minimum of 1 night. The balance of the invoice is to be paid upon check-in.
Clients without a reservation and guests < 21 year have to pay the invoice in full upon arrival.
Some travelagencies and internet-partners have other payementconditions. Please pay attention.
Cancellations conditions
GENERAL CONDITIONS & CANCELLATION POLICY :
- from confirmation of reservation : 10 % of the total amount of stay
- less than 5 days before date of arrival : 30 % of the total amount of stay
- reservation cancelled whithin 48 hrs before date of arrival : 100 % of the total amount of stay
- no-show or curtailment of your stay will result in charging the whole stay
(midnight is deadline !
for example : your booking is for arrival on 18th january, then the 15th january at 11.59 PM is the deadline !!)
Early Web Special / Non Refundable :
- not possible to cancel
- change of date not possible
- no refund possible
(payment is done moment of reservation)
These conditions are only valid for Early Web Special / Non Refundable !!!
IF MORE THAN 10 ROOMS : please contact the hotel, other conditions are due !!!!